観光研究とホスピタリティのジャーナル

The Effect of Trust in Supervisor on Employee Organizational Citizenship Behaviour and Knowledge Share: Evidence from the Egyptian Hospitality Industry

Abuelhassan Elshazly Abuelhassan, Sawsan Haider Khreis

Rare research was undertaken to investigate the effect of leadership styles on employee organizational citizenship behaviour and knowledge sharing in the hospitality context. Drawing on the social exchange theory, the Luxor hotels' employees and their supervisors were engaged in a study aims to investigate the impact of trust in supervisor on employee organizational citizenship behaviour and knowledge sharing. With a sample of 360 employee-supervisor dyads, the construct validity and reliability were ensured, and the findings of the structural equation model supported the impact of trust in supervisor on both organizational citizenship behaviour and knowledge sharing. Practical and theoretical implications are presented.