観光研究とホスピタリティのジャーナル

Mental Maturity and Workplace Motivation for Hospitality and Tourism Practitioners

Dana V. Tesone

Mental Maturity and Workplace Motivation for Hospitality and Tourism Practitioners

The article presents the findings of an empirical study that identified motivational priorities among a sample of respondents over a five year period of time. The hypothesis was based on breakthrough neuroscience research in the area of brain development from the time-span in which the articles were originally published. Additional classical theories in the areas of emotional labor, needs-based motivation, humanism and transpersonal psychology are discussed. The study provided evidence to support a developmental model of work life development. The author concludes with suggestions for practicing tourism managers based on the findings of the study.